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We value your Privacy! Chocolatesource.com is strongly committed to respecting the information you submit to us. In addition, we utilize the latest encryption technology to ensure that are site is 100% secure at all times.
 
Privacy Statement
The following discloses our information gathering and dissemination practices for our website.
 
IP Address Usage
We use your IP address to help diagnose problems with our server, administer our web site, and to identify where the request is coming from.
 
Your Information
Like most e-commerce sites, our site uses "cookies", small pieces of information that are stored by your browser on your computer's hard drive. Depending on your browser's security settings, most web browsers automatically accept cookies. Computer "cookies" are safe and are the easiest way for you to enjoy a smooth shopping experience.
Our cookies are used to identify yourself to our servers and are not used to store personal information. Personal information will be stored on the server and re-displayed back to you ONLY if our server successfully identifies that the request is coming from the same location. Please note that information such as credit cards and account numbers are automatically removed from our servers when you close your browser or after an hour of inactivity on Chocolatesource.com. In other words this information is temporarily stored while you are visiting chocolatesource.com and will not be stored or used in any other way.
 
Contact Information
Our site's order form requires users to give us contact information (like their name and email address) and financial information (like their account or credit card numbers). We use customer contact information from the order form to send the user information about our company and products. The customer's contact information is also used to contact the visitor to notify them of product availability, which may effect shipping dates. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services only.
 
Outside Links
This site may links to other sites. Chocolatesource.com is not responsible for the privacy practices or the content of such web sites.
 
Contests
We may run contests on our site in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users information about our company and products. The customer's contact information is also used to contact the visitor when necessary, such as for winner notification. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
 
Sharing Information
We do not sell, rent or share any information to any third party unless the law or U.S. court demands it.
 
Security
We are utmost committed to provide you with a safe and secure shopping experience. Our site has been built with the most advanced security features to ensure that all our customer personal information remains confidential.
When you send us anything, your information is encrypted so that it can not be read as it travels over the internet. We use the Verisign Secure server technology which makes it impossible for a third party to intercept any of the information you submit. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
 
To use the secure ordering features of our site, you must be using one of the following browsers: Microsoft Internet Explorer, Netscape Navigator or AOL 3.0. Our advanced secure ordering system will not allow you to add items to your shopping cart unless you are using a browser which supports these security requirements.
 
The software we use to process your order is fully encrypted during the entire processing procedure. This method of credit card processing is a highly secure and proven model for purchasing goods and services. See Verisign for more information.
 
Choice/Opt-Out
This site gives users the option for removing their information from our database to not receive future communications or to no longer receive our service. If you shop with us, we like to keep you up-to-date with our latest news. However, you always have the chance to remove yourself from our mailing list.
 
Correct/Updates
This site gives users the following options for changing and modifying information previously provided:
 
Email: customersupport@chocolatesource.com
Phone: (800) 214-4926
Fax: (781) 237-1787
Mail to the following postal address:
Chocolatesource.com
9 Crest Road
Wellesley, MA 02482
 
Contacting Chocolatesource.com
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact privacy@chocolatesource.com or call 1-800-214-4926.
 
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